Business users, however, don’t want to learn how to code-up Splunk, they want to get to information about their business metrics and we try to build user experiences that help them interact with their data. Security people, he suggests, talk about threats, while IT people talk about how to fix things and resolve problems. The goal is the create a user experience much more tailored to the business user than the normal target of the techie, as each side sees data completely differently. That is an example where there is a large amount of sensor data being generated from a large number of different areas across the business. There are now several of those examples based on Splunk Enterprise, he said:ĭubai Airport, where the entire airport operations are being run off the back of machine data, is a case in point. When one comes up that represents a user experience that can be sold to the mass market, the company makes a move to develop and build on it. conf2017 event in Washington DC, he outlined how the company is tracking the new business focused use cases that users are starting to come up with. Speaking to diginomica at the recent Splunk. Part of job is now to pull out the stops on fostering the process and moving Splunk into the world of direct Biz/Ops rather than as a spin-off. This as a great example of the 'ah-ha' moment in action, the point in time when a type of user 'gets it'. But that dynamic is now in the process of developing and business managers are starting to come to Splunk directly with enquiries on what is possible. The business management side of the business then starts to pick up on it and the potential it might have there.
Most often the use of Splunk starts in the IT/ops or Security/Ops areas of a business, with a great deal of cross fertilisation between them. This was Rick Fitz, Splunk’s SVP for IT Ops and Development, Business Analytics and IoT, outlining the core change that is now underway in an emerging interest amongst business managers about how Splunk’s machine log analytics capabilities might apply to business management:
It takes time, but business people hear a business story and think, 'maybe I could do this too'.
The new Phantom offerings are available to download today, with Splunk Enterprise Security 5.2 available from October 16th.We have seen it before in IT and security, and we are now starting to see it in business. Thanks to a new tie-up with VictorOps, Splunk users can even monitor all their security alerts from their mobile devices, meaning businesses should never be caught short. Powered by some of Splunk’s latest machine learning and AI breakthroughs, ITSI 4.0 looks to provide a quick and easy way to detect emerging problems and simplify or automate incident investigation and workflows across all of a company’s data sources.Ī newly-designed dashboard provides clear information on the status of all your systems, with KPI analytics able to predict outages before they even happen - and also suggest what the possible cause could be. The company also unveiled a new version of its Splunk IT Service Intelligence (ITSI) service that can help IT teams better predict and prevent problems to ensure greater efficiency. “The next generation of Splunk’s security portfolio provides a security operations platform, making Splunk’s vision of a security nerve center a reality.”